Timeless Luxury Watches exists to satisfy its customers. We are happy to assist you with your past or future purchases.
Your purchase, in new condition with original gift box with all warranty cards and instruction books intact, and when accompanied by its original receipt, may be exchanged or returned for a refund within fourteen days of original purchase date.
Items returned after 14 days will receive a merchandise credit only subject to a 15% restocking fee.
No returns are accepted after 30 days.
Sale or clearance merchandise, completed layaways, and special orders are not returnable or exchangeable.
Credits or refunds will be issued in accordance with the original method of payment. For any purchase made by check there will be a 10-business day wait period. Cash refunds are mailed by check from the Main Office within 5 business days. Any item received as a gift and not accompanied by a sales receipt will be issued merchandise credit only as outlined above. Gift certificates are not redeemable for cash.